About the Role

We are seeking a detail-oriented and solutions-driven Shared Services Analyst to join our Accounts Payable (AP) team. In this role, you will support the end‑to‑end AP process, ensure timely and accurate processing of vendor invoices, and contribute to continuous improvement initiatives across Shared Services. This position is ideal for someone with strong analytical capabilities, exceptional customer service skills, and a passion for process optimization.

Key Responsibilities

Accounts Payable Operations

• Process high-volume vendor invoices accurately and in compliance with company policies.
• Review invoices for proper coding, approvals, and supporting documentation.
• Monitor and resolve invoice discrepancies, including price/quantity variances, missing PO numbers, and matching issues.
• Reconcile vendor statements and follow up on outstanding items.

Customer & Vendor Support

• Act as a point of contact for internal stakeholders and external vendors regarding invoice status, payments, and issue resolution.
• Manage shared inboxes, ensuring timely and professional responses.

Reporting & Analysis

• Support month-end close activities, including AP analysis and reporting.
• Identify trends in recurring issues and recommend process improvements.
• Assist with audit requests by providing documentation and explanations as needed.

Process Improvement & Controls

• Support standardization and optimization of Shared Services processes.
• Ensure adherence to internal controls, financial policies, and compliance requirements.
• Participate in system enhancements, testing, and continuous improvement projects.

Qualifications

• Post-secondary education in Accounting, Finance, Business Administration, or related field.
• 2–4 years of Accounts Payable or Shared Services experience.
• Strong understanding of AP best practices and three-way matching.
• Experience with ERP systems (Oracle) and proficiency in Excel.
• Exceptional attention to detail and accuracy.
• Strong communication and customer service skills.
• Ability to manage changing priorities in a fast-paced environment.

Preferred Skills

• Experience in a shared services or centralized finance environment.
• Knowledge of automated AP workflows or OCR tools.
• Analytical mindset with a focus on efficiency and problem solving.

Why Join Us?

• Opportunity to grow within a high-performing Shared Services organization.
• Continuous learning and professional development opportunities.