This is a full-time on-site role for a Customer Service Representative (German/Italian). As a Customer Service Representative, you will be responsible for providing excellent customer support in German/Italian, ensuring customer satisfaction and a positive customer experience. Your day-to-day tasks will include handling customer inquiries, resolving issues, and providing product or service information.

Qualifications-

- Strong customer service skills and experience
- Fluency in German /Italian and English ( B2 Certification in German /Italian is essential)
- Ability to effectively communicate and empathize with customers
- Good problem-solving skills
- Excellent interpersonal skills
- Attention to detail and accuracy
- Ability to work well in a team
- Prior experience in a similar role is a plus
- Any Graduate with minimum one year of experience in German / Italian voice process

Interview Process-

• German / Italian assessment
* HR Interview
* Operations Interview

Final client interview