Essential Functions/Core Responsibilities 

• Develop a department of well-trained, competent professionals who continuously improve the organization and themselves.
• Conduct Train-the-Trainer sessions
• Conduct quarterly one-on-ones with Trainers.
• Coordinate with the Quality Supervisor and Operations on consistency issues
• Create and maintain consultant training schedule.
• Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants.
• Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization.

Candidate Profile 

• Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred.
• Candidate must have experience in international healthcare
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
• Ability to mentor, coach and provide direction to a team of employees.
• Self-starter, sense of urgency, and works well under pressure.
• Ability to foster a sense of professionalism and relationship building for self and team.
• Strong attention to detail
• Ability to work a flexible schedule.
• Occasional travel
• Only Healthcare experience will be considered, Minimum 10 + years of experience in Healthcar

Educational Qualification – Graduation / Diploma (15 years of formal education) in any discipline.