Role and Key Responsibilities:

• Apply knowledge of regulatory requirements and industry best practices in the execution of credit card fraud prevention process for the UK market
• Foster a collaborative team environment, offering support and guidance to junior and experienced team members, while contributing to the ongoing improvement of KYC processes.
• Maintain a customer-centric approach, balancing the need for compliance with providing a seamless, user-friendly experience.
• Adapt to a fast-paced, evolving regulatory landscape, staying abreast of changes in the organization's priorities and incorporating new methodologies and technologies into the KYC workflow.

Key skills & knowledge:

• Minimum 3-4+ years of experience in credit card fraud prevention process.
• High level Of Decision Making and Comprehension Skills
• Monitor, review and complete detailed analysis on customer account including Adverse Media Screening/Open-Source Investigation etc.
• Owning individual alert cases and using case management tools in completing alert investigations within required timescales
• A keen eye for detail, allowing you to identify potential risks to the bank and our customers.
• Previous experience of working with UK anti-money laundering and financial crime regulatory and legislative frameworks will be preferred but not essential.

Education – Graduate