Deal Closure and Quotation follow up where applicable
Prospecting and hunting new prospects for the assigned SMB accounts
Drive the reach, frequency, yield for SMB segment
Build pipeline through a combination of cold calling, email campaigns and market research
Primarily focus on Endpoint Solutions and Advanced solutions product mix (Hardware)
Drive cross selling into Advanced solutions product mix
Develop adequate pipeline to ensure coverage and drive conversions
Customer issues and helping the sales team with upsells and renewals
Focused on building loyalty with existing partners
Support dormant reactivation campaign programs
Maintain 3X Pipeline, Funnel Review, Weekly Business Review.
Administration / CampaignAwareness
Call down to drive communication awareness of any product campaign and promotions
Call down for RSVP registration for channel events
Support the country SMB & GTM strategy to drive business outcomes
Manage the sales and opportunity process through constant engagement with internal stakeholders including inside sales, product team, senior executives.
Addressing customer issues and helping the sales team with upsells and renewals
Strong collaboration with existing internal and external stakeholders and partners
Update CRM with all the latest remarks on ongoing deals, opportunities.
Ability to present to senior level audience over a call.
Good power point and excel skills
Key skills & knowledge:
3-4 years of sales and marketing experience preferred
Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
Sound knowledge of IT industry/products/solutions - preferred
Good English and Hindi skills (additional regional language is a plus)
Strong communication skills and ability to work with multiple teams
Experience using CRM/ERP platforms and opportunity/lead qualification process
Collaborative work style, team player and customer oriented
