Role and Key Responsibilities:   

 Process Information: specifically in the areas of to Fraud Investigation, Transaction Monitoring.

• Manage a team of Fin Crime analysts who would work to resolve issues and flag potential concerns related to Money laundering, Fraud Investigations etc.
• Work closely with Client stakeholders thru scheduled and unscheduled meets to understand and drive process level changes and updates 
• Impart effective coaching, monitoring, and guidance to ensure consistent high-performance delivery
• Bring in innovative ideas and process improvement proposals to strengthen the business
• Provide on-going monitoring and resolve of L1 escalations/complaints
• Manage and resolving service complaints related to the Financial Investigations Unit cases and check the accuracy of SAR escalation to regulators such as NCA
• Ensure Program adherence to Client & internal InfoSec/compliance guidelines.
• Drive performance and be accountable in delivering SLA/KPI's.
• Conduct regular one on one’s to identify and solve issues/challenges experienced by team members.
• Accountable for absenteeism and attrition.
• Be an active participant in all weekly/Monthly/Quarterly reviews.         

Key skills & knowledge:

• Knowledge of global Financial Crime regulations and current trends
• Experience in reviewing, Transaction monitoring, investigating and reporting money laundering cases. An expert in AML, FIU and Fraud Investigations 
• Strong people management skills along with analytical and decision-making skills
• Work closely with the client’s functional stakeholders and drive efficiency and accuracy of the team
• Flexible to work in 24X7 environment (night shifts and weekends basis scope)
• Analytical Skills / Quantitative skills
• Excellent Communication skills
• Data Handling / data interpretation
• High level of maturity to handle people including but not limited to client, stake holders, peers etc.
• Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure in an unstructured environment
• Detail oriented, Strong organizational skills, Presentation skills
• Minimum 3 years as Team lead in international Fraud investigation process is essential

Educational Qualification: Graduate