Position Summary

We are looking for a detail-oriented and analytical Senior Associate – RFP Specialist (Spanish Language) to support the end-to-end proposal development process for Spanish-speaking customers and markets. The role involves reviewing customer bid documents, analyzing requirements, coordinating with cross-functional teams, and preparing high-quality, compliant proposal responses for Requests for Proposal (RFPs), Requests for Information (RFIs), and Requests for Quotations (RFQs).

The ideal candidate should have 2–5 years of experience in proposal management, bid management, sales operations, business support, or a similar function, along with strong Spanish and English language proficiency. The candidate should be comfortable managing Spanish-language business documents, collaborating with global stakeholders, and leveraging AI-powered tools to improve proposal quality, efficiency, and productivity.

Key Responsibilities

• Review and analyze RFPs, RFIs, RFQs, and other bid documents in Spanish and English to identify customer requirements, mandatory criteria, evaluation parameters, deliverables, and submission timelines.
• Interpret complex customer requirements and translate them into clear action items for internal stakeholders.
• Prepare, edit, and compile proposal responses in Spanish and English, ensuring accuracy, consistency, and compliance with customer requirements.
• Break down complex proposal documents into actionable tasks and coordinate with internal teams to collect required information.
• Collaborate with Sales, Engineering, Product Management, Legal, Finance, Operations, and Subject Matter Experts (SMEs) to gather accurate technical and commercial inputs.
• Support the creation of customer-facing proposal content while ensuring appropriate language, tone, and business terminology are maintained.
• Maintain and enhance the proposal knowledge base, including standardized responses, templates, customer information, and frequently used content in Spanish and English.
• Leverage AI-powered tools such as Google Gemini, ChatGPT, or similar generative AI solutions to summarize RFP documents, improve content creation, enhance translations, and increase proposal development efficiency.
• Review and validate AI-generated content to ensure accuracy, language quality, compliance, and alignment with customer expectations.
• Ensure all customer requirements are addressed before final proposal submission.
• Manage multiple proposal activities simultaneously while tracking deadlines and coordinating deliverables across teams.
• Support proposal submission through customer procurement portals or designated submission channels.
• Assist with post-submission activities, including customer clarifications, updates, and proposal revisions.
• Identify opportunities to improve proposal workflows, templates, knowledge repositories, and AI-enabled processes.

Required Skills & Competencies

• 2–5 years of experience in Proposal Management, Bid Management, RFP/RFI/RFQ response management, Sales Operations, Business Support, or a similar role.
• Fluency in Spanish and English (written and spoken) is mandatory.
• Ability to read, understand, analyze, and prepare business documents in Spanish.
• Strong analytical skills with the ability to interpret technical and commercial documentation.
• Excellent written communication skills with attention to grammar, clarity, and business language.
• Strong attention to detail and ability to deliver accurate outputs within strict timelines.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong collaboration and stakeholder management skills with the ability to work with global teams.
• Proficiency in Google Workspace, including:
  • Google Docs
  • Google Sheets
  • Google Slides
  • Google Drive
  • Gmail
  • Google Meet
• Comfortable using AI-powered productivity tools such as Google Gemini, ChatGPT, or similar generative AI platforms for document analysis, content creation, summarization, and productivity improvement.
• Ability to critically review and refine AI-generated content to ensure accuracy, compliance, and quality.
• Experience working with proposal management tools, document repositories, and customer procurement portals is preferred.
• Ability to consolidate information from multiple sources into clear, concise, and customer-focused proposal responses.

Preferred Qualifications

• Bachelor’s degree in business administration, Engineering, Communications, Marketing, Languages, or a related field.
• 2–5 years of experience supporting RFP, RFI, RFQ, tender, or proposal response processes.
• Experience supporting Spanish-speaking customers or global teams.
• Experience working in technology, telecommunications, professional services, or a similar industry is preferred.
• Exposure to sales operations, commercial operations, or customer engagement processes is an advantage.

Success Measures

• Accurate and timely completion of Spanish and English proposal responses.
• High compliance with customer requirements and submission guidelines.
• Effective coordination with Sales, SMEs, and cross-functional teams.
• Improved proposal turnaround time through content reuse, automation, and AI-enabled productivity.
• Continuous enhancement of proposal content, templates, and knowledge repositories.
• High-quality customer-facing documentation that supports successful business outcomes.