at Domestic BPO
Full Time PremiumRole and Key Responsibilities:
Proactive outreach to emerging content creators with intent to implement priority solutions.
Identify & prioritize solution implementation opportunities in one-time engagement with emerging content creators.
Consultative Sales: Demonstrate an ability for consultative sales to achieve pilot goals.
Portfolio Management: Responsible for managing a portfolio of emerging content creators, primarily from India.
Market Research: Gain a fundamental understanding of industries, market(s), and client business models to customize experiences for content creators.
Product Optimization: Educate content creators how to frequently assess and optimize product performance.
Tailored Solutions: Where applicable, provide content creators with tailored solutions to meet their objectives.
Continuous Improvement: Suggest improvements for ad products and customer experiences. Knowledge Development: Develop and maintain expert working knowledge of our advertising solutions and their impact on performance.
Key Skills and knowledge:
3 years of general work experience
At least 1 year of sales/ Ad sales/ marketing experience, entrepreneurial thinking, and a "go the extra mile" attitude.
Outbound calling experience required, preferred experience in Customer Success or Account Management roles.
Highly motivated individuals with a strong work ethic.
Proven ability in building relationships and effective multi-touch cross/upselling throughout a relationship.
Immediate implementation or adoption of personalized client recommendations.
Delivering exceptional customer experience through a multi-touch cross/upselling
Ability to perform in a fast-paced environment, having accountability of own metrics and results.
Soft Skills: Strong analytical, organizational, and creative thinking skill
Language Proficiency: professional command of English (US accent preferred) and Hindi (verbal required, written optional)
Educational qualification:
Bachelor’s degree or equivalent experience preferred