Your key priorities and responsibilities include and not limited to:
Meet or exceed quality assurance standards
Underwriting of home/mortgage Loan Credit Assessment - high level of judgement, in assessing applicant’s credit worthiness.
Loan Construction and investigation
Apply lending/credit policy, product and Mortgage Insurance guidelines, and a high level of judgement, in assessing applicant’s credit worthiness. Adhere to Group/Australian Credit Policy and Code of Banking Practice with the objective of maximizing revenue and minimizing risk
Research customer requests by gathering all relevant information/data, ensuring all available avenues and sources of information are investigated
Ensure all research and investigation is accurately recorded including supporting evidence and documentation.
External stake holder communication via calls, emails and chat
Exercise thorough credit worthiness assessment and sound decision-making
Change management and delivery of desired strategic outcome.
Ensure the process is followed to meet audit and risk compliance
Achieves progression to appropriate skill levels within agreed timeframes
Build and collaborate with colleagues to enable objectives to be met
Prior experience of 1year on the above
Personal Attributes/Competencies:
Adaptability – Prerequisite
Customer Focus – Prerequisite
Communication - Demonstrated Competence
Drive to Achieve - Prerequisite
Creative Problem solving - Demonstrated Competence