Role and Key Responsibilities:

• Manage a team of Fin Crime analysts who would work to resolve issues and flag potential concerns related to Money laundering, Fraud Investigations etc.
• Work closely with Client stakeholders through scheduled and unscheduled meets to understand and drive process level changes and updates
• Impart effective coaching, monitoring, and guidance to ensure consistent high-performance delivery
• Bring in innovative ideas and process improvement proposals to strengthen the business
• Provide on-going monitoring and resolve of L1 escalations/complaints
• Manage and resolve service complaints related to the Financial Investigations Unit cases and checking the accuracy of SAR escalation to regulators such as NCA
• Manage a team of 20 employees
• Ensure Program adherence to Client & internal InfoSec/compliance guidelines.
• Drive performance and be accountable in delivering SLA/KPI's.
• Conduct regular one on one to identify and solve issues/challenges experienced by team members.
• Accountable for absenteeism and attrition.
• Be an active participant in all weekly/Monthly/Quarterly reviews

Key Skills and knowledge:  

• Knowledge of global Financial Crime regulations and current trends
• Experience in reviewing, investigating, and reporting money laundering cases. An expert in AML, FIU and Fraud Investigations
• Strong people management skills along with analytical and decision-making skills
• Work closely with the client’s functional stakeholders and drive efficiency and accuracy of the team
• Flexible to work in a 24X7 shift environment (night shifts and weekends basis scope)
• Analytical  and Quantitative skills
• Excellent Communication skills
• Data Handling / data interpretation
• High level of maturity to handle people including but not limited to client, stakeholders, peers etc.
• Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure in an unstructured environment
• Detail oriented with Strong organizational and Presentation skills

Educational Qualification: Graduate / post-graduate