What would you do? Ensure accurate, fast, first-time-right activation of telecom services from order receipt to service go-live, minimizing fallout and rework.
What are we looking for? • Telecom products: MPLS, DIA, SD-WAN, Voice, Wireless
• Network fundamentals: IP, VLANs, bandwidth, routing concepts
• Order Management & Provisioning systems (Amdocs / Netcracker / ServiceNow)
• Strong understanding of activation workflows
• Excel / data analysis (validation & reconciliation)
• KPIs:
• Order cycle time (TAT)
• Fallout rate
• First-time-right activation %
• Rework reduction

• ServiceNow Order Management
• Inventory systems exposure
• Understanding of network configs (read-level)
• Automation mindset (workflow improvement) 
Roles and Responsibilities: • Manage end-to-end Order to Activate lifecycle
• Validate customer orders for technical & commercial feasibility
• Coordinate with Sales, Network, Field Ops, and Vendors
• Configure services via provisioning systems
• Track order fallout and drive resolution
• Ensure billing readiness & clean handover to Assurance
• Maintain activation SLAs and documentation

Any Graduation